When a business is growing in popularity and has an online presence, website, and email as an integral part, any downtime to service can slow down the operations and become the hindrance to the business growth. The success of any business with more online presence is affected by the server downtime. To prevent this each and every business should select and get support from an IT hardware and software support company to prevent server crash and also an unstable server that goes down every now and then. The main role of a server maintenance company is to provide constant and regular health check and maintenance support of servers and other hardware in a data centre.
Here we get to know about some important criteria to select a support provider for the maintenance and support of your data centre or business server.
Preferable support plans:
Select server support provider who offers support plans with bug fixes for operating systems within the support contract. Service providers offer should online and onsite support for your mission-critical data centre and cloud servers. The service provider should be able to provide various packages of Professional Support for Datacenter & Mission critical servers to fulfil the needs of the customer with different requirements. A dedicated server support provider does not have rigidity in their support policies because support is the core competency in operations. The service plans should have operational flexibility with the fine tune to meet different customer needs.
Field Engineers with bright technical knowledge:
Many third-party support service providers are capable of supporting multi-vendor products. An expert team of engineers and technicians is an important part of any server maintenance service. Having a good exposure dealing with multi-vendor server issues is essential to resolve any issue with the server hardware or software. These services should have engineers who are trained and certified in latest technologies and in different OEMs, to support all types of servers.
24/7 support service:
In today’s IT world, a malfunctioning server, network, company's IT infrastructure or PC or a computer could cause loss of productivity and revenue for the business. Even a small defect or error can cause server downtime can adversely affect the data stored on your server. There is a need for constant monitoring and servicing of your server equipment to prevent server downtime or server crash. So select or choose IT service provider who provides 24/7 support service with an expert eye on your server 24/7 for your business uptime.
Design highly Available server setup:
Maintaining server uptime is vital for the success of a business.Even a hard drive or a memory or a network connectivity failure can cause a server crash.High available server setup is essential to ensure server uptime. Our field engineers are well trained and experienced in setting up high available server setup for our customers that range from application hosting to cloud providers.
Cost-effective server support:
The server support providers should offer cost-effective and low budget support service than an OEMs service plan. Server support contracts provided by the OEMs are highly expensive for many clients.
Emergency support:
The service provider should offer quick emergency online or onsite support for the client servers if there are any Server emergencies. Also, they should be capable of meeting stringent SLAs as per customer business needs, cost-effectively. Quick resolution of breakdowns is essential to achieve maximum uptime.
Performing a top-down server audit:
A third-party service supplier should perform asset audit of the organization when a maintenance agreement is initiated. This will help to detect all performance issues and to resolve them early to maintain the stability of the server.
customer care:
A good rapport between customer and service provider is essential to get better results. So select a service provider who can care their customer well and handle customer interactions better than OEMs customer care.
Efficient support services help you to design good platforms and systems for the business needs to meet its wider strategic goals. Many of the client business organizations preferring the balance between performance and price, and they can check out the flexibility and price savings that server support services can bring.
A business or datacenter with a group of different OEM servers that are no longer covered by the OEM, but still critical to corporate missions, can use a dedicated alternative server support service from Navigator system to get the support it needs to ensure reliability with the legacy hardware.
Navigator Systems provides server Support and maintenance, with the best IT Security Program at lowest cost .
Whatever the type of service you need, as the India’s best IT services provider, we’re effectively provide the services you need, along with compliance ,full Data security and performance needs. We provides wide array of compliance and audit support solutions that will make it easy for you to streamline your business processes and keep the paperwork to a minimum. Easy-to-use programs can help you manage everything from security policies to risk management.
Contact Us: Navigator system, Call :+91 080 25307537/ 38/ 49/
Sales: +91 9986288377
Email sales@navigatorsystem.com
Website: https://navigatorsystem.com/server-maintenance-support/
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